Frequently Asked Questions

Where do I go?  Look for the “Landfill Entrance” sign and stop at the Scale Office prior to unloading.  Most vehicles will be weighed on the scale that is next to the Office. All Facility and Transfer Station customers and visitors must check-in at the Landfill Scale Office.

Do I need a tarp?  Per Winnebago County General Code 15.51(3), all loads must be tarped or covered while on any Winnebago County road from point of origin and while on Facility grounds up until materials are disposed of in our dumpsters or transfer station. This is to prevent blowing, bouncing, leaking, falling or spilling of the solid and recyclable waste materials being transported.  This includes all waste and recyclable materials brought to the Facility.

 

Do I need a safety vest?  Bring a safety vest if you operate a commercial vehicle or contractor trailer that functions with a hydraulic dumping mechanism – you will likely be directed to unload at the Transfer Station.  Customers who unload their vehicle or trailer by hand will be directed to the Residential Drop-off Area where safety vests are not required.

What materials do you accept?  We accept general trash and curbside recyclables from residential and commercial sources.  We also accept many other residential items that are banned from landfill disposal and certain pre-approved industrial wastes.  See our full list of accepted materials here.  Another resource for learning what we accept and how to dispose of different material types is our What do I do with... page.

Where can I find more information about materials that are banned from landfill? View this document, or visit https://dnr.wisconsin.gov/topic/Recycling/Banned.html for more information.

 

Do I have to be a resident of Winnebago County to use the Facility?  Non-residents are welcome to use general waste and curbside recycling services.  The Household Hazardous Materials Facility and Universal Waste programs are only available to Winnebago County residents.  Contact us for more information.

Can someone help me unload?  We operate with minimal staffing and do not offer assistance with unloading items from your vehicle or trailer.  Please bring someone along if you feel you'll need assistance.

What are user fees?  The fees charged for our waste disposal and recycling services help off-set disposal, operational, and vendor costs.  Fees are outlined on our Standard Tipping Fee Rate Schedule.  Disposal and recycling fees will be collected by the Scale Operator.  Cash, check, and any debit/credit card is accepted.

Do you pick-up?  We do not offer a pick-up service.  Please contact your waste/recycling hauler for options, or view a list of other local waste companies here.

Where can I find more information about my trash or recycling curbside pick-up service?  Visit your local Municipal website or office for more information:

Town of Algoma

Town of Black Wolf

Town of Clayton

Village of Fox Crossing

City of Menasha

City of Neenah

Town of Neenah

Town of Nekimi

 Town of Nepeuskun 

City of Omro

Town of Omro 

City of Oshkosh

Town of Oshkosh

Town of Poygan

Town of Rushford

Town of Utica

Town of Vinland

Town of Winchester

Town of Winneconne

Village of Winneconne

Town of Wolf River

How do I report that the trash or recycling route truck missed my house?  Contact your waste/recycling hauler directly:

If you live in:

Town of Clayton

Town of Nekimi

City of Omro

Town of Omro (subscription service)

Town of Oshkosh

Town of Winchester

Town of Winneconne

Village of Winneconne

Call Waste Management 855-207-5817 for missed pickups.

If you live in:

Town of Algoma 

Village of Fox Crossing 

Town of Neenah

Town of Vinland

Call Harter's Fox Valley 888-804-8556 for missed pickups. 

 

If you live in:

          Town of Black Wolf

Call GFL, Horicon 920-387-0987 for missed pickups.

Town of Wolf River

Call GFL, New London 920-982-4116 for missed pickups.

If you live in:

City of Menasha

Call Menasha Department of Public Works 920-967-3620 for missed pickups.

If you live in:

City of Neenah

Call Neenah Department of Public Works 920-886-6240 for missed pickups.

If you live in:

City of Oshkosh

Call Oshkosh Department of Public Works 920-232-5383 for missed pickups.